Good Dog Erie - Privacy Policy

Version 2026-05-21-v2

What we collect

Account information

• Your name and email
• Optional phone number
• Shipping address (collected at first box ship time)

Dog profile

• Dog name, size, gender, chew level
• Allergy and sensitivity disclosures
• Free-text notes you choose to share

Billing information

• Payment is processed by Stripe. We do not store full card numbers or CVCs.
• We store Stripe customer and subscription identifiers.

Activity information

• Reservation timestamp and subscription number
• IP address used at reservation (for fraud prevention)

How we use it

• To curate your monthly box (size, allergies, chew level).
• To bill, ship, and communicate with you about your subscription.
• To send transactional emails (reservation confirmation, ship notifications, weather holds, billing).
• To improve our product selection (in aggregate; we do not target individuals).

What we don't do

• We don't sell or rent your data to anyone.
• We don't share your dog's information publicly.
• We don't run advertising trackers, third-party ad pixels, or behavioral profiling.

Who we share it with

Only the third parties strictly needed to operate the service:

• Stripe - payment processing
• Resend (or similar) - transactional email delivery
• Supabase (or similar) - account and reservation storage
• Our shipping carrier (USPS / UPS) - only your shipping address and name

Your rights

You may request a copy of your data, correct it, or delete your account by emailing gooddogerie@outlook.com. We will respond within 30 days.

We retain billing and order records for up to 4 years (PA statute of limitations on contract disputes). After that, we delete records on a rolling basis.

Children

Good Dog Erie is intended for adults (18+). We do not knowingly collect information from anyone under 13.

Cookies

We do not use third-party tracking cookies, advertising pixels, or analytics that identify individual visitors.

Contact

gooddogerie@outlook.com